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Orders are processed within 24 hours. UK orders usually arrive within3–5 working days. International orders typically take7–10 working days, depending on destination. Please note that EU shipping is currently unavailable.

Yes, we ship worldwide. Delivery isfree on all UK orders over £45. For international orders, customers are responsible for return shipping costs, duties, and taxes, which may be payable before delivery.

For best results,shake your perfume before spritzingand apply to yourpulse points(wrists, neck, behind the ears) for a stronger scent throw. Moisturising your skin beforehand helps the fragrance last longer, as hydrated skin holds onto scent molecules more effectively. For an even better experience, use anunscented lotionor amatching scented body creambefore applying your fragrance.

We accept returns within14 daysof purchase if items are unused, in original packaging, and in the same condition as received. Refunds are issued asstore credit only. Sale items, candles, wax melts, testers, oil fragrances, and discounted items are non-refundable.

We replace items only if they are defective or damaged. To start a return or exchange, email us atsales@nicholascharles-fragrances.co.ukand send items back to our return address.